Refunds and Cancelations

A) Statement on Refunds and Cancelations

• If the flight ticket is refundable, a Processing Fee shall be charged by Last Fare Deals. However, since most of the flight tickets have Non-Refundable nature, we cannot therefore guarantee to the customers that they are going to get the refund value. If there is Vacation Protection Insurance, then the same cane be executed for the refund within 10 Business Days of the purchase, provided the customer has not begun the itinerary, and he/she has reported and informed about his/her travel plans to our customer service representative in advance.
• The requests for the cancelations are executable over the phone. We will accept the requests for flight ticket refunds only if the following conditions have been fulfilled:
  1. Customer/Traveler has already applied for the flight ticket cancelation and refunds with LastFareDeals.com and at the same time, the policy for refunding is validated by the respective airlines.
  2. Customer/Traveler should not be a “NO SHOW” as flight tickets are not refunded by the suppliers when there is a “NO SHOW” event.
  3. In case of any WAIVERS from the airlines, then we will secure them on behalf of the Customer/Traveler before proceeding ahead for Cancelation and Refund.

Note: All funds with regards to flight booking shall be processed within the timeframe of MAXIMUM 21 WORKING DAYS.

Limitations for Cancelations/Refunds of the Flight Tickets

• LastFareDeals.com and neither of its customer service representatives can offer the precise Date/Time for processing the refunds of the flight ticket. The request for refunds are processed in line and it follows the sequential order. After a notification has been sent to the Customer Service Agent, the Customer/Traveler shall receive a written confirmation from our end.
• The email shall only be considered as the acknowledgement of the request forwarded to us by the Customer/Traveler.
• Once the request for the refund is received by us, we shall start working with respective airline on the Price Value Waiver in accordance with the protocols of the airlines and subsequently the decision made by the airlines shall be forwarded to you.
• One the request for the flight refund has been approved by the respective airline, it may take a certain time for the reflection of refund amount on the credit card statement.
• A specified Penalty Amount is charged by every airline for the refunds.
• The total span of time undertaken from the Date of Refund Request to Reflection of Refund Amount on the Credit Card Statement is around 60 to 90 days.
• Besides the charge of Refund Penalty as imposed by respective airline, there will a Processing Fee of US$ 50 charged by LastFareDeals.com
• The Processing Fee of US$ 50 shall only be charged by LastFareDeals.com only under the condition when the refund or the waiver has been credited, and/or the refunds have been permitted under the Rules and Regulations of the Airline, and not otherwise.

Note: If the airline has not processed the refund of ticket, then we are going to refund the Processing Fee of US$ 50 as charged by LastFareDeals.com.

B) Cancelation and Exchange of Flight Ticket

The international and domestic airline tickets are non-refundable and non-transferable in general, but where the flight tickets could be cancelable and transferrable, the airline will offer a credit for all future purchases of tickets with the same airlines. Note: In this case the difference in airfare plus the penalty shall become active.

The customers should discuss the time limitations and the date of expiration of such credit with our customer service representative. The customer can initiate cancelation of tickets by conversing with the customer service representative and before the desired flight time.

We will charge a cancelation fee of US$50 on each ticket, and it is directly payable to our account, while the credit made available by the domestic or international airline for the future should be used within the designated time or you have fair chance of losing the credit amount.

While making a fresh booking of the flight ticket, you have to bear the Airfare Difference, Airline Penalty Fee and the Exchange Fee. The fee charged will be in accordance with the respective airline and there shall be absolutely no representation or endorsement of guarantee or alterations offered by LastFarrreDeals.com

Note: If you want to Change the Flight Dates or the Routing, read through the Change Policy.

Exchange Fee

In the event where the changes are permissible in the Flight Itineraries, there will be a Change/Exchange Fee becomes applicable and it shall be charged by LastFareDeals.com. We shall also charge from the customer the Airfare Difference and the Airline Penalty as and when required. The Cumulative Cost of Flight Ticket Exchanged thereof, can be discussed by calling our Customer Support Representative.

The Ticket Exchange Fee charged by us is additional to Airline Penalty Fees and Airfare Difference.

Grid for the Domestic Travel

• Ticket Exchange Fee for Domestic Travel is US$ 100 if the Departure Date is scheduled after 7 Days.
• Ticket Exchange Fee for Domestic Travel is US$ 150 if the Departure Date iswithin 7 Days.

Grid for the International Travel

• Ticket Exchange Fee for Domestic Travel is US$ 200 if the Departure Date is scheduled after 7 Days.
• Ticket Exchange Fee for Domestic Travel is US$ 300 if the Departure Date is within 7 Days.

Note:

LastFareDeals.com shall not exemplify any additional Exchange Fee then otherwise meted out through the Customer Service Agent for locating the Fresh Flights or making the endeavors for Re-booking the flights, which may otherwise become available on the fulfilment of availability besides the supernumerary factors.

C) Cancelation Policy for Flights

LastFareDeals.com has a well-defined Cancelation Policy for Flights. The policy defines and encompass Cancelation and Refunds, in addition to the “Important Changes” that apply in this respect. The phrase “Important Changes” mean:

The changes executed before the departure of the flight on the basis of the information provided by the Customer/Traveler on the time of booking the flight.

Note:

• Very rarely (Depending on the Prevailing Circumstances), we shall necessitate significant steps to initiate “Important Changes”.
• We are going to make Important Changes and Cancelations in this regard only after informing the Customer/Traveler and not otherwise. In this condition, we are going to offer alternative routes and dates of flights.
• If there is availability of time before the departure of the flight, following options may be offered by LastFareDeals.com:

1. Formal acceptance of the changes made in the travel itineraries and/or critically sensitive personal information;
2. Formal acceptance of the flight cancelation, and in this case Full Refund of Ticket Price (As Paid to Us) shall be given. Here, it is also important to consider that airline/supplier gives us the permission to execute the refunds according to its norms and policies.
3. We will undertake necessary procedures and coordinate with the respective airlines for processing the compensation and refunds within your convenient timeframes.
4. The Customer/Traveler can purchase an alternative trip AT PAR OF VALUE EQUAL TO the original booking.
5. In case the Customer/Traveler does not concede to the travel options offered by us, then he/she may also select any other option that synchronizes with his/her prevailing situation.
6. In case an alternative trip is offered, it is considered as the fresh purchase.

Note: The phrase “Important Changes” shall not include the changes made in the flight itineraries of the minors and infants.

Inadvertent Changes/Cancelations Executed by Airlines

There may be several instances when the airline may cancel/change the flight ticket. Such instances are purely circumstantial in nature and may emanate due to any of the following conditions:

• Changes in the Environment
• Political Upheavals
• Terrorism/Instances of Weather Changes
• War Like Situations

These and many more instances also promulgate either the changes or may even result in the cancelation of confirmed bookings. LastFareDeals.com shall have the right over and above its legal intentions to cancel the tickets in the situations arising out of the emergencies that may emanate for the reasons as highlighted above.

Note-

• The final decision of cancelation of flight and processing of the refunds lies with the airlines in these emergency conditions. LastFareDeals.com has no role in it.
• No compensation shall be paid if you (Customer/ Traveler) shall fail to abide by the Cancelation Policy and the Policy of Flight Ticket Booking.